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Moving Image / Mgt 351: effective decisions, 1996-04-03, part 2

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Title
Mgt 351: effective decisions, 1996-04-03, part 2
Creator
Drucker, Peter F. (Peter Ferdinand), 1909-2005
Date Created and/or Issued
1996-04-03
Publication Information
The Drucker Institute
Contributing Institution
Claremont Colleges Library
Collection
Drucker Archives
Rights Information
All rights are retained by The Drucker Institute. For permission to use this item, contact The Drucker Institute, https://www.drucker.institute/about/drucker-archives/
Description
Peter Drucker’s class on effective decisions. During his lecture, he discusses: George Merck; doing something you are not good at, and doing it poorly; ServiceMaster and hospital maintenance; the mismanagement of support functions; the customer service of Wells Fargo and First Interstate Bancorp; thinking through what results you want to attain; and outsourcing. The video begins with the lecture in progress.
Type
moving image
Format
video/f4v
Identifier
dac01864_0001.f4v
http://ccdl.claremont.edu/cdm/ref/collection/dac/id/5119
Language
English
Subject
Lectures and lecturing
Drucker, Peter F. (Peter Ferdinand), 1909-2005
Decision making
Merck, George W. (George Wilhelm), 1894-1957
Core competencies
ServiceMaster Company
Hospital beds
Contracting out
Wells, Fargo & Company
First Interstate Bancorp
Banks and banking
Customer services
Source
Color videocassette: MGT 351: [Effective Decisions], 4/3/[1996] & 4/5/[1996]; Drucker Archives; 3/4 inch VHS cassette
Relation
Drucker Archives - https://ccdl.claremont.edu/digital/collection/dac

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