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Photograph article dated September 17, 1963 reads, "The new Leon Ames Ford dealership in Encino has formed a Customer Relations department to handle any misunderstandings in sales or service transactions. Shown with a new customer of the agency, back to camera, are Dick Wilson, standing, Ken Main, left, and Eddie Herbers, right. Wilson heads the sales department customer relations division; Main serves in the service division. "Constructive suggestions from our customers will enable us to better serve the public in a manner we were unable to do at our former small facility," says Ralph Williams, general manager and vice president of the company."
Type
image
Format
1 photographic print :b&w ;21 x 26 cm. Photographic prints
Automobile dealers--California--Los Angeles Customer relations--California--Los Angeles Customer services--California--Los Angeles Men--California--Los Angeles Ford automobile Customer relations--Management Encino (Los Angeles, Calif.) Valley Times Collection photographs Group portraits Portrait photographs
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