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This is side A of tape 2, from day one, of the Annual Drucker Symposium of 1990. The majority of the recording is a continuation of the question and answer session from “Peter Drucker Symposium, tape 1, side b, 1990-04-25.” Question topics include the productivity of staff, the role of human resources in the knowledge worker model of productivity, the long-term concerns for organizations among short-term employees, the possibility of human resource workers becoming chief executives, and the relationship between service worker productivity and their perception of advancement. Drucker discusses the shift in corporation operations from analysis-focused to performance-focused, the historic resistance to human resource personnel from blue-collar workers, and the need for balance between short-term and long-term budget structures.
Drucker, Peter F. (Peter Ferdinand), 1909-2005 New York University. Graduate School of Business Administration Personnel departments Budget Volunteers Blue collar workers Lectures and lecturing Knowledge workers Annual Drucker Symposium Productivity Human resources department Organization structure
Original cassette tape: Drucker Archives; Box 68, Audio Recordings, Cassette Tapes, 2 Drucker 4/25/90 AM: #2 side a