This is an audio recording of the first in a series of lectures by Drucker, given on September 26, 1989. He discusses managing the knowledge worker. According to Drucker we are in a new reality, in which most employees will be doing knowledge work instead of manual labor. He goes on to explain that not all knowledge work is skilled, it is just based on formal education and could not have been learned intuitively. An example Drucker gives is a file clerk position, because it requires knowledge of the alphabet, but not a lot of skill. Drucker also explains that this was not something that was valued or required in the past. Before World War I, no one except General Electric and the Bell Telephone Company hired any engineers. Drucker talks about how knowledge work ties into history, wages, mass production and supply and demand. The recording ends with an introduction of some of the Claremont Graduate School employees present at the lecture.
Drucker, Peter F. (Peter Ferdinand), 1909-2005 Claremont Graduate School Claremont Graduate University--Faculty Books Knowledge and learning Knowledge workers Management Audiocassettes Slaves Farms James, Henry, 1843-1916 Japan Marx, Karl, 1818-1883 Thatcher, Margaret Stock Market Crash, 1929 Capitalism Social classes Industries Ford, Henry, 1863-1947 Ford Motor Company Toyota automobiles Wages Taylor, Frederick Winslow, 1856-1915 World War I World War II Mass production Supply and demand Great Depression Education General Electric Company Bell Telephone Company Engineers Hospitals General Motors Company Rockwell, Norman, 1894-1978 Physicians Medicine Technology Headhunters Temporary employment Executive management Master of business administration degree Dual-career families Nonprofit organizations Manual workers Lectures and lecturing Merseth, Gale
Source
Compact disc: Peter Drucker information society: lecture 1 (managing knowledge for productivity and results) - reel 1; 9/26/89; Box 101, compact discs; converted from reel to reel by SunDog Media Services
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