Richard Ellsworth, professor of management at Claremont Graduate University, sets up a mock lecture to be filmed. He begins by discussing how working with other people can give a company competitive advantage. Ellsworth talks about how knowledge and education make a manager unique. He also explains what to do when a member of a team isn’t keeping up with the progress of his or her peers. Ellsworth discusses how a business can create value for a customer. He ends the lecture by talking about how employees react to new practices in a company.
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