The information accompanying Mr. Inoue's letter of 1980 November 7. Written in third person, Inoue addresses questions from Kenneth Hopper. He explains that during the CCS (Civil Communications Section) seminars, SCAP gave strict orders asking that just one executive from each company attend. He comments on Mr. Sarasohn's lectures, and says that Dr. Deming and Dr. Juran lectured on quality control. He contrasts the "top-down" management of the United States to the "bottom-up" management of Japan. Inoue shares that the motive power that caused Matsushita to change and become a major world enterprise was the "art of management" as created by Mr. Konosuke Matsushita. He compares this to the "science of management" taught in the CCS seminars that was only a subsidiary contributor to Matsushita's subsequent success. He comments on Dr. Nakane's meetings with business group leaders and lists qualities of a great leader from an article by Charles Protzman. Inoue goes on to discuss Mr. Kobayashi, then a plant manager with Nippon Electric Company (NEC), and quality control methods. The information contains markings and handwritten edits.
Inoue, Bunzaemon, 1906- Hopper, Kenneth, 1926- Letters Quality control Executives Business enterprises Lectures and lecturing Sarasohn, Homer, 1916-2001 Deming, W. Edwards (William Edwards), 1900-1993 Juran, J. M. (Joseph M.), 1904-2008 Management Sumitomo Denki Kōgyō Kabushiki Kaisha Matsushita Denki Sangyō Matsushita, Kōnosuke, 1894-1989 Matsushita, Masaharu, 1912-2012 Nakane, Chie, 1926- Leadership Nihon Denki Kabushiki Kaisha Kobayashi, Kōji, 1907- Civil Communications Section (CCS) Sumitomo Electric Industries Matsushita Electric Industrial Co., Ltd Protzman, Charles W., Sr Nippon Electric Company NEC Corporation
Time Period
Nineteen forty-nine, A.D Nineteen fifties
Place
Japan United States Europe
Source
Copy of answers to questions: Answers to questions from B. Inoue to Mr. K. Hopper, November 7th, 1980; Kenneth Hopper Papers on Management; Box 2 Correspondence incoming; Folder 2 Bunzaemon Inoue, 1980; 6 pages
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