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Description
Leaders’ personality characteristics impact the relationship between leader-follower distance (or “span of control”) and relationship quality (Leader-Member Exchange, or LMX). Span of control is generally greater in larger groups, but leaders’ personalities can still foster good quality relationships. For example, leaders with different attachment styles may vary in the degree to which they can uphold relationships with followers. Similarly, leaders with certain “Big Five” personality traits will find it easier to have many high quality relationships: this is especially true for leaders low in neuroticism, high in extraversion, and high in agreeableness. On the basis of these considerations, consequences for managing relationships within the workplace will be outlined. Depending on a leaders’ personality, larger spans of control may be more or less viable.
Original video: Digital video cassette; 60 minute DVM; recorded symposium presentation titled "The Role of Distance in Leader-Member Exchange (LMX)" March 6, 2010
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