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This is a video recording of a question and answer session with Peter Drucker and Doug Hill for the Edward Jones firm. Drucker discusses the main challenges facing Edward Jones, business ethics in light of the Enron scandal, what Edward Jones can learn from Arthur Andersen, challenges to expanding Edward Jones into other countries, the greatest breakthrough around responsibility-based management, advice for leaders who want more responsibility, the utilization of branch office administrators, and constraints to foreign and domestic growth. According to Drucker, the greatest vulnerability facing Edward Jones is letting its successful investment representatives become complacent and leaving new representatives to create new business. Drucker hopes that in five years new investment representatives will move into existing locations, while successful, experienced representatives start new locations.
Drucker, Peter F. (Peter Ferdinand), 1909-2005 Edward D. Jones & Co Hill, Douglas Enron Corp Arthur Andersen LLP Older people Knowledge workers Blue collar workers Retirement Ethics Auditing Management Responsibility Insurance Business Leadership Leaders Middle East Administration
Original DVD disc: Drucker Archives; Box 101B, Video Recordings; Doug Hill speaks with Peter Drucker 3/20/2002 (part 1), March 20, 2002