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C. William Pollard, chairman of The ServiceMaster Company, is sorry he missed a foundation meeting and award ceremony. He goes on to thank Drucker for spending time with his partner over business matters and wishes him a happy birthday. Contains Pollard's original signature.
Original letter: Letter from C. William Pollard to Peter Drucker, November 7, 1994; Drucker Archives; Box 2 Correspondence: Incoming A-Ter; Folder 61 Incoming Correspondence, Phillipson - Pollard; 1 page