Charles Handy article on how intelligence as a commodity will change workers, the workplace, and modern society. Handy begins the article describing how organizations are maximizing their use of employees to gain the most in terms of productivity and profit from them, and how this is the preferred mode of operation for businesses. Handy proceeds to emphasize how changes in the work culture have created different modes of working, highlighting the new do-it-yourself economy and how restrictions on personal time will result in new growth areas, such as personal service for the busy to save time, education, travel, and recreation for the affluent unbusy, etc. Handy concludes that these new growth areas will best be served by small independents providing local deliveries linked to bigger corporations. Thus, as Handy notes, organizations must and should become more decentralized and localized, and people must learn to become portfolio employees and apply their skill sets in different areas.
Charles Handy article on how intelligence as a commodity will change workers, the workplace, and modern society, February 20, 1994; Charles Handy Papers; Box 14, Folder 19; 2 pages
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