Claremont Colleges Library > Drucker Archives > 1978 course lectures, tape 8 - side a, 1978-03-07

Moving Image / 1978 course lectures, tape 8 - side a, 1978-03-07

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Title
1978 course lectures, tape 8 - side a, 1978-03-07
Creator
Drucker, Peter F. (Peter Ferdinand), 1909-2005
Date Created and/or Issued
1978-03-07
Publication Information
The Drucker Institute
Contributing Institution
Claremont Colleges Library
Collection
Drucker Archives
Rights Information
For permission to use this item, contact The Drucker Institute, http://www.thedruckerinstitute.org
Description
This is side A of the eighth tape of recordings of a course taught by Peter Drucker in 1978. Peter states that this will be the last case study covered in the module, and next session will be open for student questions. Drucker discusses hospital operation and ownership. He states that no one owns community hospitals. Ownership has become a secondary factor, control and management are much more important. The hospital’s customer is the doctor not the patients, and individuals would not sue a hospital for lack of results, but for a violation of procedure. Drucker also covers the importance of hospital location, and the differences between American and European hospitals. He also says that in the case of safety incentives are not effective, it is important to be strict. Especially since safety is not the result of equipment, but people.
Type
moving image
Format
video/f4v
Identifier
http://ccdl.libraries.claremont.edu/cdm/ref/collection/dac/id/5112
Language
English
Subject
Drucker, Peter F. (Peter Ferdinand), 1909-2005
Lectures and lecturing
Case studies
Management
Coal Strike, U.S., 1977-1978
Hospitals
Physicians
Nurses
Europe
Administration
Employees
Employees - Training of
United States - Occupational Safety and Health Administration
Safety
Military
General Motors Company
Children
Source
Cassette tape: Drucker 3/7/78 #1; 1978-03-07; Drucker Archives; Box 68, audio recordings - cassette tapes
Relation
Drucker Archives - http://ccdl.libraries.claremont.edu/col/dac

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