William begins the interview discussing that life consists of a series of negotiations with the self and others, and that being a good negotiator is an important skill to possess. Throughout the majority of the interview, William inter-weaves a number of stories, personal and learned, that illustrate how to be an effective negotiator. For example, he uses an example from Senator Joe Biden to discuss reframing issues in seeking consensus and a story about a United Way fund-raiser to discuss how to deal with hostile negotiating partner—use surprise to disarm the opponent, “do the opposite of what the hostile partner expects.” Finally, William discusses how he became interested in negotiation.
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